Quality is not just about recognition or certificates on the wall. At Kuehne+Nagel, quality is finding the best way to do something and sharing it with our customers. This ensures that we are able to deliver on our promises, regardless of time or place.
We ensure quality by establishing supply chain processes that comply with international standards and regulations and help our customers achieve their goals. To do this, we manage the business through a certified Plan-Do-Check-Act (PDCA) approach.
PDCA is a management model that focuses on continuous development and learning. We not only anticipate future risks, but also reflect, evaluate and analyze our past actions - using this knowledge to make informed and logical decisions in the future.
Kuehne+Nagel is committed to providing optimized, safe and sustainable logistics services to customers and partners. Our quality management certifications are a testament to this commitment.